WorkLife Central Peer Support Groups: FAQs

Have a question about WorkLife Central Peer Support Groups - what they are and how they work? Please read our FAQ below or contact one of our team if you need urgent help.

What are Peer Support Groups ('Support Groups')?
Support Groups enable members to share experiences, encouragement and advice on a particular topic. Informal, friendly and confidential, these events connect professionals who may be facing similar personal situations, experiences or challenges so they can support each other. Each group is lightly facilitated by a WorkLife Central team member.  There will be no ‘expert content’ and the focus of the group will be the sharing of personal experiences and provision of peer to peer support.

These groups will:

  • Provide a safe confidential space to share experiences and support others in similar sometimes sensitive situations, under Chatham House Rule.
  • Follow good group discussion etiquette – listening well; being supportive and empathetic; positive and productive; and non-judgemental.

Should I have my camera and microphone on during the Support Group? 
Due to the sensitive nature of the topics Support Groups cover you can choose to engage as little or as much as you feel comfortable to. Once you are comfortable, to gain maximum benefit from the Support Group, we at WorkLife Central do recommend having your camera and microphone on.

How many people will there be at a Support Group? 
The average group size is around 10, usually a mixture of regular attendees and new joiners.

How do I join the Support Group? 
You will receive an email with the relevant Support Group links and instructions in advance of each event.  The Zoom link will also be available via the Bookings page of your member profile. 

Important information:  Please note that WorkLife Central’s Peer Support Groups will not provide medical or mental health advice, nor should be treated as a substitute for medical care. Neither WorkLife Central Ltd nor its contributors shall be held liable for any improper or incorrect use of the information described and/or contained herein and assumes no responsibility for anyone’s use of the information.


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